Privacy Policy

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.You should therefore exercise caution and look at the privacy statement applicable to the website in question.

 

Delivery and Returns Policy (for trade customers)

If you are not happy with our food product please return intact within 4 days with enclosed note detailing the reason for rejection, to the invoicing address.

Until our food products are fully paid in full, they remain the sole property of KORKO Limited.

 

Payment terms are 30 days (for our trade customers) from the date of invoice.

We do and always will do our best to ensure that our food products arrive to you in the best possible shape and form. Inspite of this, it is obviously very difficult to be in control of situations that affect  our food products whilst in transit to you. If you experience any situation of such nature, kindly let us know to discuss how it can be resolved.

Use of the Site

When you conduct a transaction on our website as part of the process, we collect personal information you give us such as your name, address and email address. your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. to provide and operate the Services:

  2. To provide our Users with ongoing customer assistance and technical support: 

  3. to be able to contact our Visitors and Users with general or personalized service- related notices and promotional messages:

  4. To create aggregated statistical data and other aggregated and / or inferred Non personal Information, which we or our business partners may use to provide and improve our respective services:

  5. to comply with any applicable laws and regulations. 

Our company is hosted on the Wix.com platform to display our products and product information. We also use Bigbarn Market Place online shopping platform that allows us to sell our products and services to you. Your Data may be stored through Wix.com's data storage, databases and the general Wix.com applications. Your Data may also be stored through Bigbarn Market place data storage, databases and the general Bigbarn applications. Both Wix.com and Bigbarn Market place store your data on secure servers behind a firewall. 

All direct payment gateways offered by Bigbarn Market Place and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover, PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to trouble shoot problems with your account, to resolve a dispute, to collect fees or monies owed , to poll your opinions through surveys or questionnaires, to send updates about our company, or as the otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For this purposes we many contact you via email, telephone, text messages, and postal mail. 

Privacy Policy Update

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. if we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/ or disclose it. 

if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@korko.uk or send us mail to:

KORKO Limited

9FD

Innovation Centre

Maidstone Road

Bluebell Hill

Chatham

ME5 9QP

Address: Innovation Centre, 9FD, Maidstone Road, Bluebell Hill, Chatham, ME5 9QP

Call Landline +44 (0)1634887282  Mobile: +44 (0) 7931874551

Email: Info@korko.uk

KORKO Limited © 2018 All rights reserved

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